Clio's client portal and Brun, compared on who can read the files.

Updated · Brun is our product; we say where the other option is the better pick.

Disclosure: Brun is our product. Clio is a full practice-management suite, which Brun is not. This page is about the client portal only.

What Clio’s client portal is built for

Clio’s portal (Clio for Clients) is part of Clio’s practice-management software. Its strength is integration: the client sees messages, shared documents, invoices, events, tasks and matter stages that come straight from the matter in Clio, and e-signature runs through Clio’s Dropbox Sign integration. If your firm lives in Clio, the portal is already there and already connected.

Its security model is the conventional one. Clio says it encrypts data in transit and at rest, with Clio holding the keys. It also offers AI features that work across your matter data, which means its systems process that data.

What Brun is built for

Brun is a stand-alone client portal designed so that the vendor can’t read it. Every document, file, message, update, client name and signature is encrypted in the browser before upload, and the keys stay with your firm and the client’s link. That rules out AI, search across client content, and integrations. In return, a breach, an insider or a subpoena at Brun yields only ciphertext.

Brun also covers the step before a matter exists: the first inquiry from your website’s contact form, encrypted in the sender’s browser.

Side by side

Clio details from Clio's published feature and help pages as indexed November 2, 2026. Clio's plans and limits change; check clio.com.
 Clio client portalBrun
Comes withClio practice managementStand-alone; sits beside your practice-management tool
EncryptionIn transit and at rest (vendor-held keys)End-to-end: encrypted in the browser, Brun has no key
Who holds the keysClioYour firm and the client's link
Client accountClient portal loginNone. Opens from a link plus access code
Messages and shared documentsYesYes, with Delivered / Opened receipts
E-signatureVia the Dropbox Sign integrationBuilt in, with countersignature
Large client uploads (video)Check Clio's current limitsUp to 2 GB per file
Invoices and paymentsYesNo
Matters, billing, calendar of recordYesNo
Encrypted website intakeNoYes

Which one to use

Clio’s portal is the better pick when

  • You already run Clio and want the portal tied to matters, invoices and tasks.
  • Clients need to pay invoices in the portal.
  • You rely on automation or AI across your matter data.

Brun is the better pick when

  • What clients send must be unreadable to any vendor, including us.
  • Clients send big phone videos or batches of photos.
  • You want clients in with a link and no login, and to see their files were opened.

What Brun doesn’t do

No matter management, time tracking, billing, payments, trust accounting or calendar of record. No integrations or API, so nothing syncs to Clio automatically. No AI. Brun is for the client exchange and the first inquiry, nothing more.

Can you use both?

That is what Brun is designed for. Keep Clio as the system of record, and use Brun for the intake and the client exchanges you’d rather nobody else could read. Save the finished documents into the matter in Clio.

Related: a client portal compared with email and secure file sharing for law firms.

Sources (as indexed November 2, 2026): clio.com/features/legal-client-portal-software, clio.com/blog/law-firm-data-encryption, help.clio.com (e-signature; AI features). Clio is a trademark of Themis Solutions Inc.; Brun is not affiliated with Clio.

Questions people ask

Is Clio's client portal secure?

Clio describes its portal messaging and document sharing as encrypted, using in-transit and at-rest encryption with industry-standard protocols. That is conventional security: it protects against interception and stolen disks. It is not end-to-end encryption, where the vendor never holds a key. Brun's portal is end-to-end encrypted.

Do I have to leave Clio to use Brun?

No. Brun doesn't replace practice management. Matters, time, billing, trust accounting and your calendar of record stay in Clio. Brun handles the client exchange you want no vendor to be able to read, and the first inquiry from your website.

Does Brun integrate with Clio?

No. Brun has no integrations or API, by design: every connection is another place client data could leave the encryption. You save finished documents from Brun into Clio yourself.

Can clients pay invoices in Brun?

No. Brun has no billing or payments for your clients. Keep invoicing and payments in your practice-management or payments tool.

Keep reading

Clio Client Portal Security vs an Encrypted Portal | Brun